Comments on: Is All Change Good? http://www.yuwantitwhen.com/blog/2008/04/09/is-all-change-good/ Practical methods for successful software management. Thu, 06 May 2010 02:07:08 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Bill Miller http://www.yuwantitwhen.com/blog/2008/04/09/is-all-change-good/comment-page-1/#comment-335 Bill Miller Thu, 24 Apr 2008 00:45:37 +0000 http://www.yuwantitwhen.com/blog/?p=46#comment-335 I didn't have that in mind specifically, but yes, that's another important consideration to factor, and it is another reason to have proper change management practices. Thanks for contributing that one. I didn’t have that in mind specifically, but yes, that’s another important consideration to factor, and it is another reason to have proper change management practices. Thanks for contributing that one.

]]> By: Ray Koscinski http://www.yuwantitwhen.com/blog/2008/04/09/is-all-change-good/comment-page-1/#comment-332 Ray Koscinski Wed, 23 Apr 2008 21:09:37 +0000 http://www.yuwantitwhen.com/blog/?p=46#comment-332 You haven’t even broached the topic of support and maintenance of the product. One must consider the cost on operational and support staff when weighing the benefit to the end user. Although operation and support staff should expect changes, the difference is when those changes continue to cost more time and effort to support the product. I’ve seen on more than one occasion a Business Owner attempt to advance his product by a small step in order to secure a few more sales but only have the overall cost of corporate ownership go up significantly because of support costs. This is a not so uncommon problem in organizations where the Business Owner has no accountability for operation and support costs. You haven’t even broached the topic of support and maintenance of the product. One must consider the cost on operational and support staff when weighing the benefit to the end user. Although operation and support staff should expect changes, the difference is when those changes continue to cost more time and effort to support the product. I’ve seen on more than one occasion a Business Owner attempt to advance his product by a small step in order to secure a few more sales but only have the overall cost of corporate ownership go up significantly because of support costs.

This is a not so uncommon problem in organizations where the Business Owner has no accountability for operation and support costs.

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